CURRENT RELEASE: This version applies to orders offered for delivery in Ukraine. Translations and references to other markets do not mean that sales are open there.
1.PARTIES
These Terms govern the relationship between:
БИЗАР АДВЕНЧЪР ЕООД (BIZARRE ADVENTURE LTD.) Registration number: 208096271 Registered address: 26 Rodopi St., floor 3, apt. 5, Central District, Plovdiv 4000, Bulgaria referred to as "VitaTale"
and an approved participant in the Affiliate Program, referred to as the "Affiliate".
2.ONE PROGRAM FOR FIVE MARKETS
The Program may operate in:
- Bulgaria;
- Romania;
- Greece;
- Poland;
- Ukraine.
The core rules are unified, but:
- currency;
- available payout method;
- minimum threshold;
- tax documentation;
- market-specific restrictions
may differ.
Those differences must be disclosed before the Affiliate requests payout.
3.LEGAL STATUS
Participation does not create:
- employment;
- a franchise;
- a joint venture;
- a legal partnership;
- authority to bind VitaTale.
The Affiliate acts independently and at their own cost.
4.WHO MAY PARTICIPATE
An Affiliate may be:
- an adult individual with legal capacity;
- a sole trader or other entrepreneur;
- a legal entity,
provided participation and receipt of payment are lawful in the relevant country.
5.APPLICATION
The Affiliate must provide accurate information.
VitaTale may:
- approve an application;
- request additional information;
- reject an application;
- pause review;
- withdraw approval where the rules are breached.
Submission alone does not create a right to participate.
6.EMAIL VERIFICATION
The Affiliate must use a valid email address.
VitaTale may require verification through a one-time code or another secure method.
7.AFFILIATE CODES
VitaTale may issue one or more affiliate codes.
Current technical limit: up to five active codes per approved Affiliate unless the product states otherwise.
Codes:
- are validated by VitaTale;
- may be disabled;
- do not become the Affiliate's trademark;
- do not grant a right to register VitaTale in a domain or company name.
8.AFFILIATE LINKS
The Affiliate receives a link connected to an approved code.
VitaTale may retain attribution information for a limited period in order to:
- preserve an applicable discount;
- identify the qualifying referral;
- avoid incorrect commission allocation.
Current attribution continuity: up to 30 days.
9.ATTRIBUTION RULE
The following attribution rule applies:
an affiliate code entered explicitly at checkout takes priority; otherwise the current valid code saved from an affiliate link for up to 30 days applies
10.CUSTOMER DISCOUNT
Current discount: 10%
If the existing launch model is retained, this is 10%.
The discount:
- is calculated by VitaTale;
- is not chosen by the Affiliate;
- applies only where the Program conditions are satisfied;
- is not applied retrospectively to an already paid order;
- may not combine with other promotions.
11.AFFILIATE COMMISSION
Current commission rate: 10%
If the existing launch model is retained, this is 10%.
12.COMMISSION BASE
Unless stated otherwise, commission is calculated on the actually paid product and service subtotal of the initial qualifying order after the affiliate discount.
The commission base excludes:
- tax;
- delivery;
- carrier fees;
- refunded amounts;
- amounts VitaTale did not actually receive.
13.INITIAL ORDER ONLY
Under the current model, commission is earned only on the initial qualifying order.
Later purchases such as:
- plan upgrades;
- additional copies;
- additional storyteller seats
do not generate new commission unless a future Program version expressly says otherwise.
14.WHEN COMMISSION IS CREATED
Commission is not created when:
- a user merely clicks a link;
- ordering begins;
- an unpaid order is created;
- a payment fails.
Commission is created only after reliable confirmation of a successful qualifying payment.
15.SELF-REFERRAL
An Affiliate may not earn commission on their own purchase.
Circumvention may include:
- using another personal email address;
- using a controlled person;
- creating a sham buyer;
- arranging a transaction whose real purpose is to return part of the price to the Affiliate as commission.
A genuine recommendation to an independent friend or relative is not automatically prohibited merely because of the personal relationship.
16.FAKE ORDERS
The following are prohibited:
- orders without genuine purchase intent;
- use of stolen payment instruments;
- coordinated fake purchases;
- artificial refund-and-repurchase patterns designed to manipulate commission.
17.HOLDING PERIOD
Commission becomes available for payout only after the applicable holding period.
Current model: not earlier than 30 days after confirmed delivery.
The holding period exists to account for:
- refunds;
- payment disputes;
- fraud;
- cancellations;
- accounting errors.
18.MINIMUM PAYOUT THRESHOLDS
The Program is currently open only for qualifying orders delivered in Ukraine. The current thresholds are:
Bulgaria: program not currently open in this market; the threshold will be published before launch
Romania: program not currently open in this market; the threshold will be published before launch
Greece: program not currently open in this market; the threshold will be published before launch
Poland: program not currently open in this market; the threshold will be published before launch
Ukraine: 2,500 UAH
Balances in different currencies are not combined unless VitaTale expressly provides otherwise.
19.PAYOUT REQUEST
The Affiliate may request payout once the available balance reaches the applicable threshold.
VitaTale may temporarily pause payout while reasonably reviewing:
- a confirmed or expected refund;
- a payment dispute;
- suspected fraud;
- attribution error;
- breach of these Terms;
- mandatory tax or sanctions checks.
20.PAYOUT METHODS
For the current Ukraine Program, the following payout process applies:
the Affiliate requests the full available balance after reaching the applicable threshold; approved payouts are transferred manually, normally within 10 business days, and balances in different currencies are not combined
VitaTale does not promise a payout method that is not actually supported.
21.TAXES
The Affiliate is responsible for their own:
- income or business taxes;
- social contributions;
- registrations;
- invoices;
- declarations,
except where law places a specific withholding or reporting obligation on VitaTale.
VitaTale may request information reasonably necessary to make a lawful payout and maintain accounting records.
22.IDENTITY, SANCTIONS AND FINANCIAL-COMPLIANCE CHECKS
Where applicable law requires:
- identity verification;
- tax-status verification;
- sanctions screening;
- anti-money-laundering checks,
VitaTale may request the minimum required information and pause payout until the mandatory check is complete.
23.CUSTOMER REFUNDS
If the customer receives a refund of the initial payment on which commission was calculated, the Affiliate's commission may be proportionally adjusted.
The same confirmed refund must not reduce commission twice.
24.REFUND AFTER COMMISSION WAS ALREADY PAID
If commission has already been paid and a qualifying payment is later refunded, VitaTale may create a negative adjustment against future Affiliate earnings.
VitaTale does not make a hidden debit from the Affiliate's bank account without a separate lawful basis.
25.PAYMENT DISPUTES AND FRAUD
An order may cease to qualify, wholly or partly, where:
- the payment is disputed;
- a stolen payment instrument was used;
- fraud is established;
- the order is cancelled;
- attribution was technically incorrect.
Any adjustment should have a documented basis.
26.PROHIBITED PROMOTION METHODS
The following are prohibited:
- unsolicited bulk messaging;
- misleading advertising;
- fabricated reviews;
- impersonating VitaTale staff;
- hidden redirects;
- hidden affiliate-code replacement;
- forced clicks;
- malicious software;
- automatically opening affiliate links without meaningful user action;
- fake orders;
- publishing private customer books;
- using photographs without rights.
27.ADVERTISING CLAIMS
The Affiliate must not promise what VitaTale has not promised.
In particular, the Affiliate must not claim:
- that artificial intelligence never makes mistakes;
- that every fact is historically verified;
- a medical or therapeutic result;
- a legal result;
- a non-existent discount;
- free transport when the recipient pays the carrier;
- a guaranteed delivery time where only an estimate exists.
28.DISCLOSURE OF COMMERCIAL RELATIONSHIP
Where law or platform rules require disclosure of an affiliate relationship, the Affiliate must clearly tell the audience that they may receive commission from a purchase.
The disclosure must not be hidden in a way an ordinary user is unlikely to notice.
29.PAID SEARCH ADVERTISING ON THE VITATALE BRAND
Rule: prohibited without VitaTale's prior written permission
If prohibited, the Affiliate must not purchase advertising on:
- VitaTale;
- obvious spelling variations;
- intentional misspellings;
- combinations that create the impression of official VitaTale advertising.
30.DOMAINS AND SOCIAL ACCOUNT NAMES
Without written permission, an Affiliate must not:
- register a domain containing VitaTale;
- create an account that appears to be an official VitaTale account;
- use the VitaTale logo as the Affiliate's own trademark;
- copy the official site in a way likely to confuse users.
31.COUPON AND DEAL SITES
Rule: prohibited without VitaTale's prior written permission
32.EMAIL MARKETING
The Affiliate may send marketing messages only where they are legally entitled to do so.
The Affiliate is responsible for:
- lawful basis;
- required consent;
- unsubscribe functionality;
- correct identification of the sender;
- rules applicable in the recipient's country.
VitaTale does not provide the Affiliate with a customer database for independent marketing.
33.SOCIAL MEDIA
The Affiliate must comply with:
- advertising rules of the relevant platform;
- disclosure requirements;
- consumer-protection rules;
- copyright.
34.SUB-AFFILIATES
The Affiliate may not create a multi-level affiliate network or grant third parties rights to VitaTale commission without written permission.
35.VITATALE BRAND MATERIALS
VitaTale may provide:
- logos;
- images;
- banners;
- approved descriptions.
The Affiliate receives a limited, revocable right to use them solely for lawful promotion of VitaTale during active participation.
36.CHANGING BRAND MATERIALS
The Affiliate must not:
- materially distort the logo;
- create a false "official partner" seal;
- alter the meaning of approved claims;
- use the brand in unlawful or fraudulent content.
37.CUSTOMER PRIVACY
The Affiliate does not receive access to:
- interviews;
- manuscripts;
- photographs;
- payment details;
- private project links;
- full delivery addresses.
The Affiliate area should expose only information necessary for attribution, commission and payout.
38.COLLECTING DATA IN VITATALE'S NAME
Without a separate written agreement, an Affiliate must not create an "official VitaTale form" and collect:
- card numbers;
- passwords;
- access codes;
- identity documents;
- private interviews;
- user photographs.
39.CONFIDENTIAL INFORMATION
If VitaTale provides non-public commercial information, the Affiliate must reasonably protect it and use it only for the Program.
40.REVIEW OF SUSPECTED ABUSE
VitaTale may reasonably review:
- unusual referral patterns;
- possible self-referral;
- abnormal refund patterns;
- fake orders;
- affiliate-code replacement;
- public brand misuse.
Such review must comply with the Privacy Policy.
41.TEMPORARY SUSPENSION
Where there is a reasonable suspicion of a serious breach, VitaTale may temporarily:
- disable an affiliate code;
- stop new commission accrual;
- pause an unpaid payout request.
Contact: hello@vitatale.app
Temporary suspension must not be used arbitrarily to avoid paying genuinely earned commission.
42.TERMINATION BY THE AFFILIATE
The Affiliate may stop participating.
After termination, they must stop presenting themselves as an active VitaTale Affiliate and stop using revoked materials.
43.TERMINATION BY VITATALE
VitaTale may terminate participation because of:
- material breach;
- fraud;
- unlawful advertising;
- brand abuse;
- legal or sanctions risk;
- closure of the Program.
44.IMMEDIATE TERMINATION
Immediate termination may be appropriate in cases such as:
- theft of data;
- malicious software;
- impersonation;
- unlawful collection of payment data;
- proven fraud;
- publication of private customer material.
45.COMMISSION AFTER TERMINATION
Genuinely earned and undisputed commission does not automatically disappear merely because participation ends.
It may still be adjusted for:
- confirmed refunds;
- payment disputes;
- proven fraud;
- attribution errors;
- amounts VitaTale did not actually receive.
46.PROGRAM CHANGES
For future transactions, VitaTale may change:
- commission rate;
- customer discount;
- payout threshold;
- attribution window;
- supported markets;
- promotion rules.
A material change should be published as a new Program version.
Already earned commission should not be retrospectively reduced except for adjustments already permitted by the applicable Program version or by law.
47.PROGRAM CLOSURE
If the Program is closed, VitaTale will:
- ending new attribution;
- completing already paid qualifying orders;
- applying refunds;
- paying confirmed remaining balances.
48.NO GUARANTEED INCOME
VitaTale does not guarantee:
- minimum earnings;
- a number of orders;
- a particular conversion rate;
- that the rate will never change;
- territorial exclusivity.
49.AFFILIATE RESPONSIBILITY
The Affiliate is responsible for their own:
- unlawful advertising;
- copyright infringement;
- unlawful messaging;
- false claims;
- unlawful data collection;
- fraud.
50.LIABILITY IN BUSINESS RELATIONSHIPS
Where the Affiliate acts in a business capacity, a reasonable limitation of ordinary contractual liability may apply to the extent permitted by law.
for ordinary contractual loss, the total commission paid or payable to the Affiliate during the preceding 12 months; this does not limit liability that cannot lawfully be restricted, intentional misconduct, gross negligence, confidentiality or data-protection obligations
No limitation applies where liability cannot lawfully be restricted.
51.SANCTIONS AND LAWFUL PAYOUTS
VitaTale is not required to make a payout in a manner prohibited by:
- sanctions;
- banking rules;
- tax law;
- anti-money-laundering law;
- other mandatory law.
52.GOVERNING LAW
Affiliate relations are governed by the law of VitaTale's country of establishment to the extent legally permitted.
Mandatory rules of another country continue to apply where they govern the particular relationship.
53.DISPUTES
The parties should first attempt to resolve disputes in writing.
Contact: hello@vitatale.app
For business disputes: the competent courts in Plovdiv, Bulgaria, for business disputes, subject to mandatory law
54.SEVERABILITY
If one provision is invalid, the remaining provisions continue to apply where possible.
55.TRANSFER OF AFFILIATE ACCOUNT
The Affiliate may not sell or transfer the account, code or right to commission without VitaTale's written permission.
56.CONTACTS
Affiliate support: hello@vitatale.app
Legal: hello@vitatale.app
Address: 26 Rodopi St., floor 3, apt. 5, Central District, Plovdiv 4000, Bulgaria